Purpose & values cannot be just “hollow words”

Never has the premium on #leadership been higher.

#covid19 has created a need for companies and governments to demonstrate that their #purpose and #values are not just hollow words.

As the disease is brought under control, businesses will need to start the journey to win the new customer in the #postpandemic world. Companies need to discern, adapt to, and shape the emerging new reality. The trickiest aspect of this will be distinguishing between crisis-induced short-term changes and more permanent shifts. To do so, companies will need to #pivot from a crisis management #mindset to a more creative and imaginative one.
As companies and countries reconsider their operating models, #resilience will become a key design criterion. The key characteristics of resilient systems are redundancy (buffers), diversity, modularity, prudence, adaptivity, and “social embeddedness.”

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Purpose & values cannot be just “hollow words” - April 2020 - article réalisé par Sebastien BAERT